City of San Antonio, Bexar County, CPS Energy, SAWS, VIA and TxDOT Provide Updates on Coordinated Winter Weather Response Efforts – City of San Antonio


Laura Mayes, 210-207-1337; [email protected];
Michelle Vigil 210-207-4494; [email protected];

Tom Peine, 210-335-0073; [email protected];

Anne Kenny Hayden 210-823-0194; [email protected]

CPS Energy:
Dana Sotoodeh, 210-353-2344; [email protected]

SAN ANTONIO (January 20, 2022) – The Emergency Operations Center remains active and receives regular updates from the National Weather Service. A hard freeze is forecast to occur late tonight with temperatures in the mid to high 20s with wind chill bringing the temperature back towards the teens and 20s. at 9 p.m. tonight and waning thereafter. The main concern is potential slip points on bridges/viaducts. Temperatures are expected to warm to the mid 40s around noon Friday. To help residents prepare for winter conditions, the City has published a Winter Weather Preparedness Guide, which can be downloaded at this link.

311 will continue its extended hours today until midnight. Tomorrow, 311 will open at 6 a.m. Operators can help residents provide information about warming centers and other City services and can also help coordinate transportation to the warming center for residents and their pets.

Road and traffic infrastructure
TxDOT pretreated bridges and overpasses in Bexar, Kendall, Kerr and Comal counties at 9 a.m. this morning. TxDOT will also ask crews to take another lap tomorrow.

The San Antonio Police and Public Works Department will continue to be ready to activate the city’s ice plan, in coordination with TxDOT. Road condition information is available at DriveTexas™ or by phone at (800) 452-9292. For travel planning and other tips, visit TxDOT Safety Guide for Winter Travel.

Warming centers
Four city-operated warming centers will continue to provide short-term emergency shelter tonight until noon Friday, January 21, 2022. Centers will use appropriate COVID-19 prevention protocols. Masks are strongly encouraged. Anyone coming to the centers should bring the clothing, supplies and medications they will need. Pets are welcome. Residents who need transportation assistance can contact 311 for assistance.

Locations of city warming centers

  • Garza Community Center: 1450 Mira Vista, 78228
  • Harlandale Community Center: 7227 Briar Place, 78221
  • Hamilton Community Centre: 10700 Nacogdoches Road, 78217
  • Denver Heights Community Center: 300 Porter Street, 78210

Bexar County Warming Center Locations:

Bexar County also added 6 warming sites. Opening hours are today and tomorrow from 7:00 a.m. to 12:00 p.m. All residents are welcome at each facility. Snacks and bottled water will be available. Service animals are permitted in all heated shelters. Owners arriving with pets at shelters will have transportation available for their pet to Kirby Animal Services. Owners can pick up their pet after hours.

  • ESD 2 (2096 Talley Road)
  • ESD 3 (23103 Bulverde Road)
  • ESD 8 (20825 Babcock Road)
  • China Grove (2456 FM1516 South)
  • Bexar County Fire Marshal’s Office (9810 Southton Road)
  • Leon Valley Convention Center (6427 Evers Road)

Unprotected individuals
The Department of Social Services, in coordination with nonprofit partners, began outreach to homeless homeless people yesterday and will continue through Sunday. Nonprofit organizations have temporary shelters open primarily for the night, including:

  • haven of hope
  • Church under the bridge
  • Corazon Ministries
  • Life Restoration Church
  • San Antonio City Church
  • Harper’s Chapel Baptist Church

SPC Energy
CPS Energy continues to monitor weather conditions and has dedicated teams ready to respond to any outages that may arise from frozen precipitation, winds or damage to equipment. Currently, CPS teams have responded to 4 outages affecting 5 customers. An ERCOT advisory remains in effect as a routine precautionary measure, but no network-related outages are currently expected to occur with today’s near or freezing temperatures. Customers can stay informed of outages by visiting CPS Energy’s interactive website Fault map.

CPS Energy walk-in centers will reopen tomorrow, Friday, January 21, 2022, at 10:30 a.m.

Customers are encouraged to always make safety a priority. If you use a generator, be sure to use it safely. Operating a generator incorrectly can be harmful and even fatal. Generator owners must follow the User’s Guide for their safety and that of the teams involved in the event of a stoppage. For winter safety tips, visit To stay informed about energy emergencies and other updates from CPS Energy, customers are encouraged to subscribe to Energy alerts or call (210) 353-2222 to provide their emergency contact information.

SAWS continues to encourage customers to protect faucets and hoses from freezing temperatures to prevent hose bursts.
Two payment centers will have reduced hours on Friday, January 21 from 10:30 a.m. to 5:00 p.m. due to winter weather. Call center hours and office hours are scheduled for normal start times. Payments can still be made online at or by calling 210-704-7297.

SAWS emailed all customers today with winter storm updates. Customers can visit SAWS’ one-stop webpage with videos and information on what customers can do to prepare for or respond to water-related emergencies: Where for Spanish-dominant clients. SAWS customers are encouraged to provide contact information to receive emergency updates like today’s weather email. They can register by calling 210-704-SAWS (7297).

COVID test
The Alamodome, Community Labs, and Curative sites will open tomorrow at 10:00 a.m. For more information on testing, visit

Animal care services
Residents who notice pets being left without proper care, or any pets in need, should call 311 or visit Animal protection officers will be on patrol for the rest of the week to deal with potential violations and violators can face impoundment of their pet, fines of up to two thousand dollars and 180 days in prison for repeat offenders. New state law says dogs can no longer be chained at any time; however, state and city animal laws also dictate dogs cannot be left outside tethered and unattended in the event of officially defined extreme weather conditions or situations where an animal is in serious distress.

Residents can report possible animal ordinance violations by calling the City’s 3-1-1 customer service line, seven days a week.

City of San Antonio

Emergency Operations Center

Garza Community Center – Warming Center

County of Bexar
B-roll and photos of the warming centers

Ready for the unexpected toolbox

Control Center Images


Comments are closed.